Jonathan Ng

Tools

ArgoCD, Atlassian, AWS, Datadog, FluxCD, GCP, Git, Grafana, Helm, Kubernetes, LaunchDarkly, Nx, Prometheus, Terraform

Languages

Bash, CSS, HTML, JavaScript, Python

• Rollout of metadata labelling standardization across Kubernetes infrastructure, enabling support for team owner-based service alert routing
• Improve reliability of Observability stack, including migrating Grafana and Grafana OnCall backends from sqlite to postgres, and enabling Grafana to operate in high-availability mode
• Rollout of Gatus and accompanying Prometheus alerts to enable endpoint monitoring and quick feedback to critical service teams

• Architected internal tooling enabling developers to develop fully-scoped prod-like ephemeral environments for feature testing, used by 50+ developers across 9+ teams, improving release confidence and increasing release frequency 718%
• Joined initiative as a developer to refactor auth service, enabling feature management via LaunchDarkly
• Modularized legacy IaC to simplify provisioning of environments, incorporating GitOps by leveraging terragrunt and GitHub Actions to promote changes between environments
• Co-led the migration of code base and artifacts from GitLab to GitHub consolidating 2 product lines under one organization
• Directed the knowledge-sharing process for onboarding new hires, growing the team to 6 members
• Implemented Datadog monitoring for k8s services, improving coverage by enabling support for opentelemetry to capture custom metrics
• Improved stability and consistency of production rollouts with readiness gates and pod disruption budget, reducing release downtime with ALB ingress controllers to zero
• Refactored release communication to more align with GitOps strategy, enabling consistent notifications to stakeholders as features get promoted into production and increasing service coverage to 100%
• Improved security of CI workflows across the organization by leveraging OIDC roles for AWS authentication, eliminating need for access keys in CI as well as creating a standard for repo and service based AWS access
• Led initiative to refactor services to leverage internal communications where possible, increasing visibility in product's inter-service communications
• Directed new SSO permission strategy for standardizing AWS permissions for SREs and developers across the company, leaning into GitOps and management of IaC

• Used Ansible to manage scaling game infrastructure on AWS for a projected 700% increase in player traffic
• Deployed infrastructure using AWS API Gateway, Lambda and ECS to reduce resource spin up times 93% down to 30s for new line of on-demand games
• Created CI/CD pipelines for Unity projects using Unity Cloud Build to leverage tailored support and integrations

• Designed OAS dataset retrieval API to support popular cloud storage solutions
• Refactored Spectron testing suite, improving test consistency by 100% and cutting test time down 89%

• Developed telemetry solution using Kibana to monitor train health and activity, leveraging existing sensor data installed throughout the train and enabling engineers to diagnose issues remotely
• Developed a bash script to automate set up of analytics solution across scalable fleet of train cars
• Applied beacon technology to map customer journeys through trainstation via device pings

• Generated a daily health report for stakeholders by compiling Jenkins build, and SonarQube results with Groovy
• Coordinated migration of over 80 projects from several outdated instances of Jenkins, proposing a workflow to reduce over 90% of the planned work
• Architected and introduced an experimental shared library system on Jenkins to streamline continuous integration pipeline for over 5 project teams
• Administrator over Atlassian Toolstack, providing support and provisioning across all cloud platforms

• Migrated video service from Postgres to Google Cloud Datastore, to improve consistency of transactions
• Refactored location microservice, reducing redis queries by 50%

• A fun Kubernetes workload visualizer using pixel cats written with Go and React

• A home lab server for learning and hosting passion projects

• A simple pomodoro app to learn React

• A script to pull freebies from Epic, supporting docker, k8s and github actions

• A personal Discord bot developed to provide information from various game and movie APIs

• A restock notification service using Facebook's messaging API and various online store APIs to notify userbase as soon as highly coveted items are in stock